Refund policy

Returns & Exchanges

All Grind Gear products are made to order through our print-on-demand partner.

Report an issue

If your item arrives damaged, defective, incorrect or with a printing error, email info@shopgrindgear.shop.

What to include

Your order number
A description of the issue
Clear photos showing the issue

Please report delivery or printing issues within 30 days of receiving your order. This reporting period does not limit your statutory rights.

Good to know

Our voluntary return and exchange policy covers:

Defective or damaged products
Incorrect items
Printing errors

We do not offer voluntary returns or size exchanges for a change of mind or an incorrectly selected size. Please check the size guide before ordering.

Your statutory rights

This policy does not limit any mandatory consumer rights that apply to your purchase, including any applicable right to cancel or return an order and remedies for faulty goods.